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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.
 
 

My Order, Passes & Wristbands

  • When will passes go on sale?
    Register for the presale for first access to passes beginning Saturday, June 4th at 10am.  
  • When is the box office open?
    Box office hours prior to the event are Monday through Friday 9:00am to 5:00pm CST and Saturday 9am to 12:00pm CST.
  • When is will call pick up available?
     Beginning 12PM CT on Wednesday, September 15th, Will Call pickup will be available at the Main GA Camping and Parking entrance during designated gate times.
  • Is there re-entry?
     There is no re-entry without appropriate wristband.
  • How Do I Get Into Friday Night’s Pre-Party?
     Any attendee wearing their Weekend Wristband will be allowed entry to the Friday night pre-party.
  • Do you offer payment plans?
    Visit our payment plans page for complete information on the payment plans available for your purchase.  
  • Can I pay off my payment plan early?
     Sure! Please contact Ticket Purchase Support:
    Phone: (855) 773-4215 (Mon-Fri 9am-6pm CST)
    You can also reach the Born & Raised Box Office at 1-866-310-2288. 
  • Help! I didn’t receive my order confirmation
  • Can I upgrade my pass?
     Festival passes may be upgraded at the VIP Box Office on-site pending availability.
  • Will single day passes be available later on?
     They sure will. A single day lineup will be available before single day passes go on sale.
  • Do I have to register my wristband?
     Wristband registration is required, and can be done in the Born & Raised mobile app to be released when wristbands begin shipping.
  • When will set times be released?
     Set times will be released closer to the show. Check back.
  • Can I share my wristband with another person?
     No, a single wristband is meant for a single individual and cannot be shared. Wristbands are void if tampered with or removed.
  • How do I get ticketing customer support?
     Box Office : 866-310-2288
  • Can I bring a chair or blanket inside the venue? What kind of chair is OK?
     You are allowed to bring in lawn chairs and or blankets to sit on for general admission seating after inspection at the entry gate. See Clear Bag Policy for more info. 

General Questions

  • What about the weather?
    Born & Raised is an outdoor event so please know that the safety and security of all guests is of the utmost importance. Should emergency- and/or weather-related conditions present themselves, the festival may be forced to suspend programming and/or evacuate the festival grounds (to vehicle or campsite) to provide instructions for guest safety. Those instructions may be provided by audio and/or video broadcast from the stage(s), through the festival website, mobile app & related festival social media outlets. Updates and further information (such as resuming programming, re-entry to the festival, etc.) will be provided in the same manner. 

    We wish to offer the safest, most secure, & most entertaining festival experience possible, and we consider the safety and security of all festival guests to be the highest priority. Should the need arise, please follow the announcement instructions and directions of event personnel, who are available to guide you to the nearest exit. 

    Born & Raised utilizes a FLAG system to alert our guests and staff of the current weather conditions. We will have flags placed at the main gate, the VIP gate, and at the main stage. Additional flags will be located in the campground as noted below: 


    RV/Tent Camping – On the main light poles and entry to the concert area
    RV Camping – On the poles by the shower house, at the vehicle entrance and across the creeks 

    In the event of severe weather, there will be a public address announcement such as: “Ladies and Gentlemen, may I have your attention please. There is a severe weather event approaching. It is necessary that all persons safely exit the venue at this time and take immediate cover. Please remain calm and exit the venue in an orderly manner. Ample exits are available for everyone to exit quickly and safely so please do not run, push or shove. Once outside the gates please return to your vehicles until the storm passes.” During an emergency, festival teams will be deployed to assist with crowd flow and evacuation if necessary. 

    Please follow any instructions given to you via the main stage public address, and check for related updates @BornRaisedFest “TWITTER” for further information. It is important to remember that we are in an open field and in the event of severe weather, your vehicle is your safest place to go. 

  • How can I report suspicious activity?
     Please be aware of your surroundings. If you see anything suspicious or anyone acting in a suspicious manner, please report it to the nearest security supervisor or police officer immediately. IF YOU SEE SOMETHING, SAY SOMETHING. For festival assistance please call 918-824-2289 and a security team member will assist you.
  • What if I need special assistance?
     For general information or special assistance requests for Born & Raised, please contact info@bornandraisedfestival.com or 866-310.2288. We ask that all special assistance requests be communicated at least two weeks prior to the event date to ensure that your requests can be accommodated.
  • Is the festival family friendly?
     Born & Raised is an all-ages show; however, we encourage you to leave the kids at home. Should you decide to bring a child, the child will need a festival pass.
  • Are dogs allowed?
     Service Animals are welcome at Born & Raised Festival, however, Emotional Support Animals and pets are not permitted. Sorry for any inconvenience.
  • Are there refillable water stations?
     Yes, we have refillable water stations on site. You will be permitted to bring in an EMPTY water bottle for use at the refillable water station.
  • How do I request media access?
    Fixin to inquire about PRESS opportunities? Fill out this form to request press credentials. Any other inquiries please contact press@bornandraisedfestival.com.
  • Can I bring my medication or insulin?
     All medical prescriptions must be in their original containers with labels that match the holder’s legal ID. Please identify yourself to security before entering the venue. Security will locate medical staff to assist you in providing a secure area to store your insulin.
  • What forms of payment do you take on site?
    Cash and all major credit cards are accepted throughout the site. ATMS are available inside the festival site, as well as, at the main general store in the campgrounds.  
  • How do I receive important updates during the festival?
     Please download the official Born & Raised festival app for up to date real time updates.
  • Is there alcohol served at the festival?
      Yes! Any alcohol purchase or consumption will require a valid picture ID and an age verification wristband. There will be a booth onsite with staff to assist you with the age verification and ID check. Alcohol will not be permitted to be brought into or leave the festival/concert site at any time. Please refer to the Alcohol Policy.
  • How do I become a food, craft or merchandise exhibitor this year?

    Apply here for Market or here for Food.

  • I have a food allergy. Can I get accommodations?
     Born and Raised Festival will make accommodations for any medically based food allergy. You may be asked to provide an official doctor’s note detailing the necessity of the item.

Camping

  • What are the campground hours?
    Stay tuned for 2021 camping hours.

    ALL VEHICLE TRAFFIC WILL BE PROHIBITED IN THE CAMPGROUND BETWEEN 9PM-6AM.  

    QUIET HOURS ARE 4am to 8am DAILY 

    7MPH SPEED LIMIT WILL BE STRICTLY ENFORCED 

    NO CRUISING OF THE CAMPGROUNDS FACILITY 

    We will be implementing strict parking pass procedures, a streamlined check-in process, and designated pedestrian walkways. Cruising will not be allowed in the campgrounds. Your safety is our number one priority and failure by any guest to cooperate with festival parking and security teams will result in dismissal from the campgrounds. Guests will not be allowed to drive or move any vehicle in the campgrounds between 9 PM – 6 AM daily. 

    For your convenience, we have added guest services, additional shower facilities and porta-potties within the campgrounds. We have also upgraded the overall campground lighting system. There will be trash receptacles throughout the campgrounds, please use them. By helping to keep our cleaning costs low, we can invest those dollars back into the overall Born & Raised party! 
  • What constitutes an RV?
    RV’s and trailers must have been built and certified in accordance with NFPA 1192-15 (National Fire Protection Agency) or ANSI A119.5-09 (American National Standards Institute) consensus standards for recreational vehicles. RV’s may not be converted and must meet standard fire and safety guidelines. 
  • What is allowed in the campground?
     Coolers, basic camping supplies, water, Portable electric lanterns, flashlights, Sleeping bags, blankets, pillows, lawn chairs, Sunscreen, first aid kit, fire extinguisher, Small digital cameras, cell phones, Small propane cooking stove, propane grill, or charcoal grill, Generators are allowed, however, must have a factory exhaust system that does not blow into nearby tents. 

    Outside Food and Beverage will be allowed in the Campgrounds only, it will not be allowed in the Parking Area or Concert Site. 

    **The festival holds the right to deem any personal item unsafe or a risk. If the item is deemed unsafe or a risk the use of that item must immediately be discontinued and removed from the festival campgrounds.  
  • What is prohibited in the campground site?
    We encourage you to leave all weapons at home (including conceal/carry permit holders) 
    No patches or colors 
    No drugs and/or drug paraphernalia 
    No fireworks or any type of explosives 
    No campfires/bonfires, No tiki torches, No open flame,  
    No vending or distribution of any kind allowed in the campgrounds 
    No glass containers of any kind 
    No box trucks, cargo vans, or boats 
    No converted RV’s. RV’s and trailers must have been built and certified in accordance with NFPA 1192-15 (National Fire Protection Agency) or ANSI A119.5-09 (American National Standards Institute) consensus standards for recreational vehicles. 
    No professional photography equipment 
    No video cameras and/or audio recording devices 
    No drones
    No golf carts, dirt bikes, ATV’s or any other unlicensed motorized vehicle
    No pets with the exception of service animals 

    **Note that all prohibited items will be confiscated at point of entry into the Festival site or campgrounds! 
  • How big is my campsite?
     Your campsite is 20’x40’ and your vehicle must fit on that space. Only one car is allowed per campsite. Vehicles without the vehicle pass will be towed at the owner’s expense. NO parking on the camping roads is allowed, these vehicles will be towed at the owner’s expense. 
  • What services are offered for RV & Tent Sites?
    At Your Service Rentals is the official portable restroom provider of Rocklahoma/Born & Raised. They offer the following specialized campsite services for festival-goers who are camping on the grounds during the weekend event:
     
    Private Restroom Rental $130
    Private Restroom Service $20/ea
    RV waste pump $40
    RV water fill $40
    Inflatable swimming pool $80 (includes water)
    Pool Fill $30/300 gallons
     
    Onsite office hours at Rocklahoma/Born & Raised will be 9am - 5pm during the event. Restrooms and Services are the only thing that can be reserved in advance. All other services (RV + pool) must be booked via our hut on site.  No other portable restroom rentals will be allowed in the campgrounds.   Reserve now here.

    Guests will have access to shower facilities, public portable restrooms and general stores throughout their stay.  
  • Will there be restrooms and showers in the campsite?
     Yes, campgrounds have shower facilities and portable restrooms.
  • Who do I contact if I have an issue while camping?
     Contact one of the camping hosts at the main festival entrance.

    Campground hosts are available during posted hours. For emergencies you can also contact Public Safety at 918-824-2289 
  • Are fire pits allowed in campsites?
     No campfire/fire pits or bonfires allowed. 
  • Will there be power or electric hookups in the campsites?
     No, there is not power in the campsites.
  • Can I camp in my car?
    Yes, but it is not recommended. The following restriction will apply. Due to emissions concerns, the vehicle cannot be running while sitting in the campsite. 
  • Can I buy camping supplies on site?
     Yes, we have a general store in the campground where you can buy camping necessities, ice, food and beverages.  
  • I have a horse-drawn wagon, does that count as an “RV”?
     All RV’s, trailers and other such vehicles must have been built and certified in accordance with NFPA 1192-15 (National Fire Protection Agency) or ANSI A119.5-09 (American National Standards Institute) consensus standards for recreational vehicles. 

What Can I Bring Into the Concert Site?

  • Can I bring a backpack? CLEAR BAG POLICY
    The festival has adopted a Clear Bag Policy for all guests entering the concert site. Guests will be allowed to bring the items listed below into the concert site.   Also please review prohibited items, alcohol policy & firearms policy on our safety page.

    Clear Bag Policy states:  
    • A CLEAR, SEE THROUGH, plastic, vinyl or PVC bag or backpack, not exceeding 14” x 14” x 6”; OR 
    • A one-gallon clear plastic freezer bag (Ziploc bag or similar) 
    • A camping chair that is carried in a storage bag will be permitted after proper inspection at the entry gate 
    • Any medically necessary item, after proper inspection at the entry gate 
    • One EMPTY plastic water bottle – no other water bottle materials will be allowed 
    • One blanket after being opened for proper inspection at the entry gate 
  • Can I bring in outside food or beverages?
     Outside Food and Beverage is not permitted in the Parking Area or Concert Site.  
  • What is not allowed into the concert site?
    Please refer to the Prohibited Items / Activities section for a list of prohibited items and activities, and review our alcohol, clear bag, firearm policy and more on our safety page

Didn't Find Your Answers?

Email us your questions to info@bornandraisedfestival.com for more information.